A few IT managers see their servers and network as an Iron castle of order and stability surrounded by a horde of anarchic devices. Other IT professionals know that it's as important to manage the end-point devices as it is the central servers. Understanding a few crucial points can help you adopt the latter’s serene view of their world.
See endpoints as tribes
It can be useful to view each type of your organization's endpoints as a collection of tribes. Each tribe (device) serves its particular set of users in a particular way.
Laptops and tablets serve given groups in different ways. Field sales and human resources employees use laptops in different ways. This means that as an IT manager, you can not manage each tribe the same way. It is rare that a "one size fits all" approach will be the most successful approach, but that doesn't mean you can't use a single framework for managing all the tribes.
Points of convergence
A single framework can implement a lot of different tactics for a single strategy regarding your endpoints. The good news is that a single family of software can take care of that. One of the most significant issues to be managed is configuration: Are the workstations, whether desktop, laptop, or handheld, running the approved version of the operating system, applications, and security components? Proper patching and configuration is one of the central points at which all the tribes converge.
Things get much more complicated when employees can (or must) bring their own devices of one type or another. It's one thing for an employee to spend their own money for a work-related tool. It's quite another to ask them to agree to load an intrusive agent on their personal system. Agent-less management systems are available to enterprises, or systems that rely on minimalist agents. How small an agent can manage all your tribes? It might be time to find out.
Choose where you can
Managing the endpoints can mean choosing as many of the endpoints as possible. While most management frameworks will give you control over legacy endpoints, there's no question that current-generation hardware takes manageability to a new level. If you want, or need, the highest degree of managed functionality in your fleet of tribes, you will want to make sure that as many members of the fleet as possible use the same CPU, same operating system, or same support chips. It's your choice—use it wisely.
Manage it all from one screen
New software makes endpoint management a problem of the past. Current Technologies and our partnership with Auvik remote monitoring and management software can make the one screen dream a reality. Auvik Remote Monitoring and Management (RMM) software allows you to do much more than simply watch your servers and endpoints. By utilizing RMM software from Auvik, it is easier than ever to keep an eye on everything from routers and switches to firewalls. Doing so cuts costs by avoiding outages, optimizing connections, saving time and controlling service level agreements (SLAs).
Auvik cloud based network management software has automated, networking best, practices built into every aspect from alerting thresholds to configuration analysis. Auvik RMM software features state of the art visual topology which gives your IT department the ability to view and monitor every device in your network, allowing them to do more in less time.
For more information on what Current Technologies and Auvik RMM software can do for you, please fill out the form below and we will be in touch with you as soon as possible