6 Steps To Secure Your School's IT Network

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Your School's IT Network is a Gold Mine for Hackers


The Open Security Foundation reports that 15% of all data breaches take place at educational institutions. When such attacks are successful, the consequences can be severe. Given the regularity of attacks on educational networks—and the harm they can cause when they’re successful—it’s vital that you make sure yours is as secure as possible. Here are five things you can do to make sure your school’s network is secure.

1. Use multiple defenses.

The key to a secure network is a comprehensive approach that takes into account all possible points of entry. It’s not enough to have one anti-virus program, or to encrypt only some sensitive information. Combining multiple security measures will provide the best possible defense for your valuable data.

2. Update. Update again. Then check for new updates.

According to a report by Symantec and Verizon, nearly one million online bugs are introduced per day. It's little wonder then that anti-virus programs require frequent updates to remain effective. Neglecting these updates increases your vulnerability to costly and time-consuming infections. Current Technologies recommends automating them whenever possible. You must also take care to download security patches for your browsers and operating systems as they become available.

3. Control network access.

Using network administration software, you can restrict user access to information. Apply "the principle of least privilege" and ensure users can only access the information they need. This will allow you to reduce access to sensitive information while ensuring that everybody can still do their job.  

4. Back up everything.

It’s inevitable that you’ll hear stories of students at your school losing nearly finished assignments because of a power outage or a flash flood. Don’t make the same mistake—back up everything you can, preferably in a secure, off-site location. That way, in the event of a security breach (or a natural disaster), you don’t have to worry about extensive data loss.

5. Encrypt sensitive information and use strong passwords.

Finally, it’s prudent to encrypt sensitive information whenever it’s not being used. In the unfortunate event that your school falls prey to a successful cyberattack, you’ll at least have the consolation of knowing that your files were useless to the perpetrators.

The maintenance of a secure school IT network requires you to ensure that it’s kept up-to-date and that the people managing it are following best-practice security protocols.

6. Password Management

In April this year, hackers were able to infiltrate the network of a New Jersey school, steal critical network files, and demand $125,000 for their release, all because of a single weak password.

So make sure that your school’s network administrators are using unique passwords or a suitable password manager app. You can also consider implementing multiple factor authentication (MFA), which requires both a password and a second authorization code—sometimes a secret question, sometimes a code sent to a registered mobile phone.

Don't Let Your Institution Be Another Case Study

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When is the Right Time to Refresh your Computer Fleet?

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There are more Important Factors than Update Cost


Stanford University’s IT department has a minimum standard for what their computers can do. For teaching staff, the standard is that the computer can handle running at least four applications at the same time. Using this standard, the university expects to replace computers every three to four years.

It’s just one example, but it’s a good one because Stanford’s policy is a reminder that a well thought out hardware refresh plan is about more than cost. There will always be disagreement about the answers, however that doesn’t mean it’s not worth asking smart questions and testing the industry assumptions.

Asking the right questions

What do I need my Computers to do?

Have you gone beyond the question of raw upgrade cost and asked, as Stanford has, exactly what should your computers be able to do? Many employees today would expect to be running far more than four applications simultaneously. Are your workers among them?

The ability to quickly multi-task is key in today's fast moving business environment. Employees need computers that can switch between many applications without losing a beat. Staring at a loading screen is a waste of time that you can never get back.

What is the Productivity Cost of not Refreshing?

Sure a slower refresh cycle saves money on the surface, but have you compared that to the lost time cost of employees waiting for applications to load or function?

Intel found that a faster refresh cycle brought an average productivity improvement of 9.7% over a range of tasks. You don’t have to rely on Intel’s numbers; you can do your own analysis.

Looking at productivity and refresh costs together will give you additional confidence in your decision, whatever it is.

When do Support Costs Peak?

Just like us, computers cost more to support in their declining years. It’s not just the hardware starting to fail, but also the burden of maintaining multiple versions of operating systems and software.

It’s inevitable that you have to refresh your computers at some point. It isn’t inevitable that you have to spend a fortune keeping outdated computers limping toward the end of a too-long life. Again, the trick is to look at the numbers and find the sweet spot between the two expenses.

Good Enough is Good Enough

The costs of a faster refresh cycle can potentially be offset by not having to buy the highest-end machines every time. At the rate technology improves, chances are most computing technology today is leaps and bounds ahead of what you bought years ago. The further into the future you expect your hardware to last, the higher the specs you need today. Equipment that will be replaced sooner doesn’t necessarily need to be as future-proof, and future-proof is often expensive.

Bring your Computer Fleet up to Speed

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Choosing The Right MSP

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What you Should Look for in a Managed Service Provider


IT departments are under pressure to meet user demands, minimize risk, and keep costs under budget. There is also pressure to incorporate new technological innovations, which often require expertise and in-depth knowledge. It isn’t surprising that 70 percent of CIOs partnered with outside experts to plan manageable growth in 2017.

The attraction of taking on a managed services provider (MSP) in IT is evident, but the costs of taking on the wrong partner could be high. So how do you choose the right MSP?

1. What are they Asking you?

This is not a one-way street. The MSP you want to work with is the one asking how they can improve your business. It shows they care. It shows you are a company they want to work with. Most importantly, if they do not ask the right questions, how are they going to get your IT right?

2. How Closely will they be Watching you?

You can have an MSP monitoring your systems remotely 24/7 all year round. So why would you choose anything less? You want to know about problems when and where they happen, not just in business hours and after the weekend.

3. Your Place or Theirs?

You want an MSP that can support you remotely when that works, but that will come to you when it does not. Current Technologies offers remote service within one hour of network emergencies and can also be onsite within four hours to remedy the most severe IT emergency.

4. Support all day Every day

Chances are 9-to-5 is not even a memory for much of your workforce. Your employees need IT support when they need it whether it is during normal business hours or not.

5. Tracking

A good MSP will be able to report on the health of your assets and whether they are being used compliantly. Current Technologies leverages Auvik Network Monitoring to ensure all critical endpoints on your network are being closely monitored. For more information on how Auvik monitoring software can help your business, check out the PDF at the bottom of the article.

6. Thinking Business

Leading MSPs offer a virtual CIO to help with budgeting, analysis of potential business impacts, and reporting on technology performance. Again, why would you not want that if it is available? Current Technologies offers complementary CIO consulting as an added service to all customers.

7. Track Record

This one speaks for itself. Either your MSP has a track record you can check, or they do not. Go with what you can prove. 

8. Deeper and Deeper

You want more than operating system maintenance and availability management. Ask about skills in managing change, cloud, cross-platform integration, mobility, security and anything else that might be on your radar in the next three years.

9. Industry Understanding

Understanding IT is bread and butter to an MSP. The MSP you want is one that understands your industry as well. A great MSP is a partner, and a great partner makes suggestions beyond the scope of day-to-day operations. The best recommendations will come from an MSP that knows your business.

The Current Technologies Advantage

Current Technologies can offer you all of the features listed above and more. For 20 years now our team has been providing regularly scheduled onsite maintenance along with remote monitoring and support for 24/7 coverage of your specific IT needs. Current Technologies will provide your business with a specifically assigned consultant to your account as well as unlimited remote proactive monitoring management services and regularly scheduled technology review, planning, and strategy meetings.

For more information, check out our infrastructure management PDF below

 

The Choice is clear, Contact us now to get Started

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We pride ourselves on having the capabilities of a large firm while still providing the personal attention of a small firm
— Phil Hanson, Project & Service Manager - Current Technologies Corporation

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Current Technologies' Total Infrastructure Management Powered by Auvik

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How you Monitor and Manage your Network Infrastructure is now Easier than Ever.

Laptops, workstations, mobile phones and tablets are all important endpoint devices that
connect to your IT network. Keeping them running efficiently and safe from attack is what we do at Current Technologies.

Supporting all of that endpoint technology is another critical part of your network, and
one that’s largely invisible: infrastructure.

Network infrastructure is the powerhouse gear that keeps the whole operation running. In the past, there simply hasn’t been a way for network administrators to see, monitor, and
manage infrastructure devices like routers and switches in the same way we manage endpoints and servers. The technology didn’t exist—until now.

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Total Infrastructure Management From Current Technologies

Powered by Auvik, a groundbreaking system for managing network infrastructure, our new complete network service provides:

  • A real-time view of your network, including all the devices on it and how they’re connected so we always know what’s happening.
  • A real-time inventory of all the technology on your network—great for planning upgrades and budgeting for capital expenditures.
  • Automated backups of network infrastructure configurations—essential for quickly restoring service in an outage.
  • 24/7 proactive infrastructure monitoring and alerting—to flag potential problems before they affect your network.
  • Automated troubleshooting tools and secure remote access to your infrastructure devices for fast issue resolution.
  • Performance reports—for full visibility and accountability.
  • Two-factor authentication, granular control of user access, and secure management of your network credentials—to keep your network safe.

Delivering Ultimate Network Performance

Our Complete network services combine endpoint & server management with active infrastructure management to optimize your network's performance.

  • Greater business productivity
  • Fewer issues requiring support
  • Lower maintenance costs
  • Complete visibility
  • Round-the-clock optimization and alerts

Proactively monitor every piece of hardware on you network, while keeping peace of mind, knowing that potential outages can be avoided because of the high visibility built into Auvik Remote Monitoring and Maintenance software. If you are interested in learning more about how Auvik network monitoring can help you, contact us below to request a free, no obligation demo.

 

Start Viewing Your Entire Network Today

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Making the Internet of Things work for you

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Building Your Industrial IoT


The Internet of Things (IoT) is a broad term that tends to get wider when marketing departments use it. In general, though, it means machines talking to machines with a back-end system gathering the data from those conversations for analysis and control purposes. In the business and manufacturing worlds, IoT techniques and technologies can be the key to greater productivity and efficiency.

With the IoT, we’re headed to a world where things aren’t liable to break catastrophically- or at least we’ll have a hell of a heads up
— Scott Weiss, Venture Capitalist- Andreessen Horowitz

How to get it right

Getting it right starts with figuring out what you want from your Industrial IoT.

  • Will you be taking data from sensors so that your back-end analysis will let you begin predictive maintenance? For some companies, that alone will justify the project.
  • Will you be using the data, again coupled with your back-end servers, for command and control of equipment based on real-time data?
  • Are you going to set up a system in which your equipment is talking to itself, adjusting operations on it's own far quicker than any human operator could?

The key to a useful internet of things is knowing exactly what you want to get out of it. The answer to these basic questions will inform decisions on everything from network infrastructure to the servers required for analysis.

Servers and communications

Regardless of your other decisions, you're going to need communications and servers for analysis. Both come together at the rack where your analytics are housed.

On the communications side, this means a network that is designed for high connection and transaction counts rather than for the largest possible raw bandwidth. IoT applications tend to involve incredibly high numbers of very small transactions. It's easy to think that, for example, all gigabit Ethernet or 10 gigabit Ethernet network cards are created equal, but that is far from the case. Ask your vendor about the transaction and connection capabilities of the cards you intend to put into your IoT infrastructure.

Twin servers?

When you begin to put together the specifications for an IoT infrastructure, you'll want to look at the possibilities of twin servers for your IoT. One of the servers will be designated to receive and send IoT traffic, while the other will be the heart of the analytics process. The difference between them? Transactions.

The Industrial IoT is a classic online transaction processing (OLTP) application. The qualities needed in the storage design and overall application infrastructure are almost identical to those that would be used in a traditional centralized point-of-sale or e-commerce system. The key to acceptable performance is write speed, the ability to catch a fire-hose stream of data and write it to storage without pause or bobble.

Continuing to look back at classic processing, the analysis system is a traditional online analytical processing (OLAP) system in which data reads will be exceptional, delivering data at near-streaming speeds for accurate, timely analysis.

The Industrial IoT paired with the knowledge and experience of Current Technologies can put a mid-sized business onto a level playing field with much larger competitors. Build your infrastructure properly, and it will maximize the benefits while keeping the additional load on your IT group well in hand.

We can make the IoT work for you

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10 Essential Steps To Protect Your Data

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How Much is Your Data Worth?

There are various ways to calculate the cost of losing work stored on computers. Perhaps the easiest way to get a gut feel for the cost is to think for a moment about how long it would take to replace lost work. How many people would have to spend how many days to create everything from scratch?

Here is a simple 10-step plan for making sure they do not have to.

1. Have a Strategy

You will not know what approach is right for you until you have answered these questions:

  1. How long can you go without the lost data?
  2. Will you be making full backups or incremental or differential backups?
  3. How quickly will you need data restored?
  4. What solutions will you use?
  5. How secure do your backups need to be?
  6. How long do you need to keep the data for?

2. Prepare for the Worst

If the building burns down, your onsite backups might go the same way as your primary systems. You should think about offsite or cloud backups as part of your plan. At Current Technologies, we help our clients find the best ways to leverage the cloud for a positive return on investment.  We can help you choose the best path forward to the cloud using proven solutions. 

3. Get Help

You might not have all the answers or even all the questions, contacting experts is never a bad idea. Our team at Current Technologies has been helping organizations secure data for over 20 years. Our knowledgeable and experienced employees will work with you to reach the mutual goal of defending your data.

4. How much can you Afford to lose?

Catalog which data would have the biggest impact if you were to lose it. Break data into tiers and work out how long data from each tier needs to be backed up.

5. How long can you go Before your Data is Restored?

The answer to this question will be different for each of the tiers of data you identified. And it will inform your decision about what backup systems you need.

6. Consider your Applications

Not only does your solution need to fit your business needs, but it also needs to suit the applications you run.

7. Choose your Device

What will you backup onto? This is another area where it is worth taking more expert advice.

8. Set up your File Backups

If you are working with someone, you should be able to borrow their expertise to make sure you set up correctly. If not, look for vendor tutorials that walk you through the process.

9. Take a Picture

Do not just set up to backup data. Image backups capture your whole system so that you can restore everything. That includes your operating system, applications, settings, bookmarks, and file states right before disaster struck. Current Technologies is partnered with Barracuda Networks and VMware to maximize ease and minimize cost of image backups.

10. Check and Double Check

Your system is no good to you if it is not working. Check and check again that you are capturing usable backups in the format you are expecting.

We can Help Each Step of the Way

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Our customers love the piece of mind knowing they can be alerted to issues so outages can either be prevented or responded to very quickly because of the visibility our tools provide
— Mark Rhodes,VP - IT Soluions

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Cloud Computing is the Solution you need

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How to make the most of the Cloud


You only need look at the explosive growth of services like Microsoft Office 365 and VMware for evidence of the business trend towards cloud computing. You can also check out our article on where businesses are spending their IT budget. This raises an important question: how can a business maximize the cloud’s benefits?

Happier, More Productive Employees

Perhaps the biggest advantage the cloud gives an organization is tied directly to its most important asset: employees. By leveraging the possibilities for remote work and more flexible hours inherent in cloud-based computing, it’s possible to keep staff both happier and more productive – all at little to no cost.

A study in the Harvard Business Review found that call center workers who switched to a work-from-home model experienced a 13.5 percent increase in productivity compared to their in-office peers. They also reported much higher job satisfaction and quit at half the rate of employees working in the office. Nicholas Bloom, one of the authors of the study, argues that remote work and flexible hours can give an organization an edge by allowing them to attract better talent from a wider pool by removing geographic and other barriers.

Bloom gives the example of a low-cost airline: “JetBlue allows folks to work as far as three hours from headquarters – close enough to come in now and again but a much bigger radius from which it can draw applicants. When I asked the people at JetBlue about this policy, they said it helped them gain access to educated, high-ability mothers who wanted flexibility in their jobs. The airline believes this policy has improved the quality of its workforce.”

To win the marketplace you must first win the workplace
— Doug Conant, Former President - Campbell Soup Company

Connected like Never Before

The cloud-based services also allow for easier and more fluid coordination and communication among staff, contractors and clients. Rather than working on multiple versions of the same document, team members in different locations can now work simultaneously on one version, cutting confusion and ensuring better document control.

The lesson here is that an organization transitioning to the cloud should carefully consider the increase of productivity. Current Technologies is closely partnered with Microsoft Outlook 365 for cloud email and collaboration. Outlook 365 is the industry leader allowing for your employees to check emails and tie in with peers on presentations and documents.

The shift to the cloud offers another huge plus: operational agility and capacity. Need more or less server or storage space? What about employee access to an application? Scaling capacity up or down is simply a matter of coordinating with your vendor rather than purchasing, installing and implementing expensive IT hardware and software on-site. Current Technologies offers top of the line VMware cloud storage options for businesses that are highly customized to client needs. Backup and recovery is also simplified in the event that your data is compromised. Finally, the infrastructure, platform and service options that cloud computing offers make things like implementation incredibly easy.

We can make the Cloud work for you

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Allocating Your SMB's IT Budget in Today's Environment

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Where Small- Medium Businesses are Currently Spending their IT Budgets

Businesses are in a tricky spot in 2018.  Global political uncertainty and flat company revenues mean IT budgets most likely won't be increasing. The good news is technological advances are allowing businesses to get more for less, and with a properly allocated budget your business can do the same.

Hardware and software

Research from Spiceworks, a network of IT professionals, suggests the bulk of financial allotment for the year ahead should remain with hardware (37% of overall budget) and software (31%). A combined 68% from these hand-in-hand tools is no surprise since these are the essential building blocks of any business. In order to skyrocket your business, you need a solid foundation. 

What will force IT departments to spend money on software this year is less likely to be new features than simple end-of-life replacements. According to Spiceworks, 46% of companies still use Microsoft Office 2003 on at least one computer. Even more startling is the ghost of Office 97 is still haunting 3% of companies. Software that is old enough to have a beer needs to be dropped in order to get the most out of your employees and their time.

Virtualization and productivity are at the top of the tree when it comes to priority updates.

Cloud and Hosted Services

This coming year there will be more spending than ever on cloud-based services – 38% of respondents consider the cloud very or extremely important to their current business practices (compared to 29% last year). This is due to the cloud's increased safety and ease of use in recent years. Email hosting is predicted to take up much of the 14% overall budget allocation in the cloud sector with online backup and recovery a close second.

Managed Service Projects

Remote Management and outsourcing of company IT infrastructure will take up 13% of the budget total. As headcounts shrink, IT departments are going to have to be more strategic in how they use people and outsourcing to managed service providers will become a necessity.

AI, VR and 3D

Artificial intelligence, virtual reality and 3D printing are out of the lab and into real world applications. The remaining 5% of budget spend is predicted to be invested in making these systems a part of everyday use.

For the Visuals out There

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What do I do with this Information?

As you know by now every business is vastly different in their needs and budgets. This is a snapshot of where businesses like yours are currently allocating their IT budget. Also take into account that as technology advances and becomes more practical, you can expect to see the percentages allotted to the cloud and AI increase. Being on top of new technology in your industry can really set your business apart from competition and make your employees much more efficent.

Get Custom Solutions Tailored To Your Budget And Needs

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Making Tomorrow's Classroom Today

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Creating the Right Network Infrastructure for Tomorrow’s Digital Learners


Changes in how teachers use technology to reach students is causing network administrators to reconsider the way they think about network bandwidth, and these changes are speeding up hardware refresh cycles. Are you ready?

Two huge factors are driving these rapid changes in educational networking:

  1. The way that faculty members are using media to reach students
  2. The number of devices each student brings on campus

The changes will require network administrators to rethink their network bandwidth situation.

Teacher's and student's need for more network bandwidth is placing some institutions in a tricky spot, especially if wireless access points were just upgraded two or three years ago. However, the new upgrade is one that will meet school’s needs well into the future.

Video Drives the Network

Everyone wants their YouTube and cat videos. And in class, professors are not projecting video onto a central screen. They are giving students a URL to watch the video on their personal devices. The class is now responsible for 20 - 200 network streams instead of one.

That and students constantly checking for mail and social media updates mean a dramatic increase in the bandwidth required to each classroom, and to the campus as a whole.

New WiFi to the Rescue

The good news is that a new wireless networking standard, 802.11ac Wave 2 has now entered the field. 802.11n Wave 1, the highly successful predecessor to Wave 2, could provide bandwidth of more than 700 Mbps. Access points for 802.11ac Wave 2 can provide up to 7 gigabits per second of speed. It can also provide that high-speed access to some devices while providing lower speeds to older clients. The whole network does not slow down when old devices are present.

802.11ac Wave 2, which was certified by the WiFi Alliance and rolled out late 2016 solves many wireless issues but creates a need for a faster and more robust backbone. Current Technologies is partnered with Aruba Networks, Cisco Systems, and Aerohive Networks to customize a  wireless access system using the most up-to-date technology that delivers superb WiFi performance.

New Wireless Means new Wires

Most campuses have gigabit ethernet supplying their access points. Obviously, 7-gigabit access points need more than one gigabit Ethernet, so some campuses have begun dropping 10-gigabit lines to their APs. Also, these faster APs require Power Over Ethernet+, which may involve new injectors or Ethernet switches. These are not small costs because they involve changing physical infrastructure in existing structures.

Moving to 802.11ac is not like the move from 802.11a to 802.11n. The new move is a significant upgrade to the infrastructure.

We Can Help With The Transition

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We need to embrace technology to make learning more engaging. Because when students are engaged and interested, that is when learning takes place.
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Survey Says, Poor Server Security is Still an SMB Issue

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Server Security is Key for SMBs to Land Large Customers


Hacking one network to access another more lucrative network is a common hacker tactic. Increasingly, the first network to be hacked likely belongs to an SMB. When an SMB is networked with a larger customer, a vulnerability in the SMB’s network might translate to a vulnerability in the customer’s network. By hacking an SMB, a hacker learns how to get into the customer’s network, what that network can do, and about any access credentials and procedures. Hackers can lurk for as long as they like, looking all the time like an authorized supplier.

Online retailers with a database of credit cards could see those details stolen thanks to a virus or Trojan horse that infects a delivery company, manufacturer, cloud-CRM supplier, or any other company in their supply chain with access to their IT network. The hackers don’t have to act immediately. They can wait until Black Friday or Christmas.

That means SMBs’ IT security is coming under more scrutiny from their large enterprise customers. SMBs are also likely to see security operational conditions show up in their partner contracts. Failing an IT security test could mean not getting (or losing) a contract—and not just an IT-based contract.

The customer will want the right to show up for unannounced network, software, and facility spot checks. Naming and shaming is also likely. It’s in the larger customers’ interests to let partners know when one of their number has been caught with inadequate security and terminated.

Customers might also expect the SMB to agree to be held liable if a breach is traced back to it.

So far, enterprises looking closely at their supply chain and small business partnerships aren’t always liking what they find.

Kaspersky Lab’s Global IT Security Risks Survey found:

  • There has been an eight percent fall in the deployment of anti-malware solutions on mobile devices.
  • 44 percent of businesses don’t have a fully implemented security solution.
  • 52 percent of respondents think that their organization needs to improve its incident response plans for data breach and IT security events.
There are only two types of companies. Those who have been hacked and those who don’t know they have been hacked.
— John T. Chambers, Former CEO of Cisco Systems

Leadership Required- Legitimate Server Security Begins at the Top

Only 54 percent of respondents said they were sure senior (non-IT) personnel within the organization have a good understanding of the IT security risks their companies face. That is not an encouraging sign when 90 percent of businesses have experienced some form of external threat.

One thing cautious enterprises are likely to be asking themselves is if the leadership teams of their suppliers have made security a priority. Finding out those teams aren’t even aware of the scale of the problem will not reflect well.

The first job an SMB’s IT professionals face might be one of internal education.


Let Us Help You Break Away From Those Statistics

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